e-commerce retail
Online retailer: five months of marketplace payouts miscoded
Illustrative exampleFive months of netted marketplace payouts and unmatched refunds, corrected in six business days before a monthly close. Read the full example
What was wrong
- Marketplace payout fees netted against sales instead of recorded separately
- Customer returns and refunds left unmatched to the original sale
- Inventory received but not yet paid for was missing from accounts payable
Uncategorized transactions, to zero
| Checkpoint | Uncategorized |
|---|---|
| Day 1 | 210 |
| Day 3 | 95 |
| Day 5 | 30 |
| Day 6 | 0, settled |